Visio for Process Documentation

Managing processes is much more than just documenting the work in Visio or just about any BPA tool.

Building a process management capability involves identifying implementing a structure which is usually a methodology and a technology combined. You then need to support that by training individuals who can expertly analyse and document current state processes, who can design future state processes and who can appropriately work a tool to store all this information in.

The system must be there to identify owners at a process level, implement a governance process and put in place appropriate metrics to measure the processes.

A video of all this is located HERE